Support

Our client list includes major corporations that have benefited from our personalized approach, long-term customer relationships and unrivaled commitment to service and support.

Our technical support goal is simple: It must be responsive, reliable and personalized. Our team has the expertise and dedication to resolve any issues you may have as quickly and efficiently as possible.

Our support program is composed of three elements:

• A context-sensitive online Help document, customized to reflect the system with which it is installed
• Phone support
• Web support, to upload/download scenarios and for resolution of problems via web conferencing

Technologix’s annual maintenance program provides the tools and support to ensure the quality and performance of your Technologix solution. It also includes a number of consulting/development days per year, that can be applied to minor modifications or enhancements.